Critical Communications

Take control of the toughest conversations you'll face at work

This dynamic, interactive 3-hour workshop equips you with powerful communication tools to handle critical moments clearly, calmly, and confidently. Whether you're facing difficult feedback, escalating conflict or sensitive workplace issues, you'll leave this session ready to navigate even the most challenging conversations successfully.

You will:

• Learn practical frameworks to prepare for and manage critical interactions

• Gain strategies to stay composed and articulate under pressure

• Practice effective techniques