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The Art of Negotiation


16 hours (2 days) *including breaks

Arm yourself with the confidence and knowledge to win tough deals

High stakes deals need tough and effective negotiation skills. This course takes you beyond the basics and prepares you to take on the toughest of negotiations and negotiators. 

Arm yourself with the right data, knowledge, and skill to win in any situation. Understand the psychology of power and how to use it to your advantage. Build resilience to deal with difficult questions under pressure and face down challenges with confidence.

Who is it for?

Managers who need to strengthen their negotiation skills to get more wins and favourable terms for their company. Participants will be constantly challenged, so it’s not for the faint hearted!

What you will learn

  • How to prepare for a tough and challenging negotiation

  • Understanding and leveraging your BATNA (Best Alternative To Negotiated Agreement)

  • Using the psychology of influence to control the narrative

  • The language of tough negotiation – how to say the right things at the right time

  • Use voice and body language to command trust and respect

  • Using creativity to deal with ‘curve balls’ and difficult questions under pressure

  • Practice challenging negotiations

Optional extras

Individual coaching


16 hours (2 days) *including breaks

Your Instructor

Neil Stoneham

Neil Stoneham

Neil is an accomplished communication consultant and trainer with over a decade of experience. He has worked with renowned clients like the British Embassy, Conrad Hotels, and Shell to help them develop effective writing, speaking, and overall communication skills. In 2011, Neil founded Voxtree, a global communications consultancy in Manchester, UK. Expanding to Kuala Lumpur in 2020, he now offers e-learning, virtual classes, and face-to-face training programs.



Let’s Work Together

Voxtree Ltd.

Kuala Lumpur, Malaysia

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